Operations Manager (f/m/x)

Permanent employee, Full-time · Berlin

About the Role
We are looking for a sharp, highly motivated individual to join our operations team at icon incar. This role offers a combination of project management, financial analysis, analytical ability, problem-solving and interpersonal skills to work together with key stakeholders. You'll have the opportunity to work on everything from strategy, process, and execution, helping to take UI/UX projects from concept through to delivery. The Operations Manager will help support the senior and executive operations team and help continue to support icon incar as the leading automotive UI/UX agency.  

At icon group we recognize the profound change in the nature of work that has occurred since outbreak of the Coronavirus. Despite having studios in Berlin, Munich, Ingolstadt, and Wiesbaden, we offer the chance for our employees to work remotely. We also encourage applicants from any European Union nation to apply to our roles and discuss with us how you can work for icon group from your home. We remain remote friendly and look forward to engaging with staff and candidates alike to create a modern work environment. 

  • Support the management and execution of all projects from our stakeholders and leadership in the operations team including the COO, Sr. Director of Operations and Design Operations Director. 
  • Deliver data analysis and own the data corresponding to key OKRs and company KPIs. 
  • Keep a good overview of top projects and be an ambassador of the purpose behind the business.
  • Ensure all operations are carried out in an appropriate and cost-effective way. 
  • Coordinate with other departments within the company to ensure that the appropriate resources are available to meet project demands. 
  • Manage budgets and expenditures to ensure that the department meets its goals whiles staying within the company’s budget. 
  • Check on the status of projects at various stages of development to ensure that they are progressing as planned. 
  • Monitor operational data to identify any problems that may need to be addressed immediately. 
  • Review project proposals from start to finish to ensure that they meet all company standards for quality and compliance with industry regulations. 
  • Find ways to increase efficiency, eliminate downtime, optimize costs, and maintain performance at scale. 
  • Degree in business administration or similar with 2-5 years of experience in both business development and marketing. Business consulting or other entrepreneurial positions with proven track record are a plus.  
  • Ideally you have experience in the mobility, technology or OEM industries. 
  • Entrepreneurial mindset with strong ownership to advance projects and strategies. 
  • A strong sense of urgency to get things done. Talk the talk and walk the walk. Experience with agile methodologies, specially design thinking are expected to approach and follow up progress of growth activities and projects. 
  • Strong analytics, data driven approaches and high confidence with numbers to create business plans, business models, estimates and business cases with a customer centric mindset. 
  • Strong communication and presentation skills in English (German is a huge plus), ability to efficiently deal with various stakeholders and senior management. 
  • Resiliency to go through challenges and ability to adapt to current market changes and opportunities. 
  • Ability to establish and maintain cooperative working relationships with those contacted in the course of work, including but not limited to colleagues and clients. 
  • Critical competencies include ability to learn on the job, focus on job quality and productivity, adaptability and strong decision making/judgement skills. 
  • Very proficient in the use of Microsoft office (Excel, Word, PowerPoint). 
  • Should ideally be resident in or close to Berlin, Ingolstadt or Munich.
About Us
icon incar is a highly specialized design consultancy for Automotive User Experience, Connectivity Concepts, Mobility Ecosystems and for Research and Development. As part of the iconmobile group, a consultancy for design, technology and innovation, icon incar is active at locations worldwide: in Berlin, Munich, Ingolstadt, Santa Monica, Detroit and Shanghai, with more than 120 employees. Today we support projects of all sizes across all locations, for traditional OEMs as well as for EV start-ups, mostly directly in cooperation with the design departments of our clients. We cover the entire value chain from research & innovation through pre-development to series production.
Culture & Benefits
Continuous development is a key component of innovation and since our people are our greatest strength, we know how important it is to provide development opportunities. Working at icon incar means also being part of icon group, which includes our agency business, as well as ventures such as D[AI]TA and banbutsu. With so much diversity in the work we do, it’s nearly impossible not to learn something new every day – whatever your role.  

We are aiming to support our employees in their pursuits in and out of the office. With flexible and reasonable working hours we support an authentic work-life balance. Besides being a creative bunch with high focus on team spirit, we also are very international with diverse employees from every corner of the globe. Open doors for everyone who loves to be connected with the world.

As we work hard, striving for innovation and excellence, we also do our best to make our employees feel happy – we offer lots of company events and parties, sabbatical plans and a company pension scheme. And not least: make you a happy shopper by providing access to a host of discounts and deals for multiple brands and services.

With our centrally located offices in Berlin, Los Angeles, Shanghai, Munich, Detroit, and Ingolstadt that come equipped with stocked kitchens and lounge areas, we hope you join us in our mission to designing a better future!
About us

*All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability status, age, sexual orientation, gender identity and expression, marital status, citizenship, HIV/AIDS status or any other legally protected factor. Applicants for U.S. based positions are generally required to be eligible to work in the U.S. without the need for current or future sponsorship.  


Hello! Thank you for your interest in joining the icon group. We very much look forward to receiving your application and will be in touch shortly with next steps!
Please fill out the short questionnaire in order to submit your application.

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