Senior Project Manager - Digital

Permanent employee, Full-time · Santa Monica

About the Role
As our new Senior Project Manager, you will work closely with our business development team and department heads, as well as our other studios on collaborative projects across the globe. You will oversees ongoing coordination of personnel and resources required to successfully complete projects. You will be responsible for process design and optimization in areas spanning from project delivery and vendor management, to resourcing, scheduling, and project controlling.

  • Working with global teams on collaborative projects across studios 
  • Being a leader on client communication and deliverables 
  • Mentoring, coaching, and supporting employee personal development
  • Acting as the point of contact for first escalation level on projects
  • Creating, reviewing, and scoping SOWs for new business with the leadership team
  • Supporting more junior team members with scheduling deliverables 
  • Leading project health reporting
  • Actively managing the agency’s more complex projects 
  • Working with the leadership team to allocate labor resources to active projects 
  • Updating status reports, communicating resourcing needs and availabilities globally
  • Working with the Human Resources Manager to oversee proper onboarding of freelancers and temporary employees as appropriate, related to active projects.
  • Coordinating workload forecast based on pipeline
  • Together with finance, coordinating project-related billing 
  • Ensuring sales pipe is current to support an accurate P&L
  • Working with the COO to ensure financial stability of projects all-up 
  • Defining and owning process design and optimization 
  • Maintaining and improving process to ensure compliance 
  • Defining, creating, and recommending project management and controlling tools.

  • Bachelor’s Degree in Business or similar field from an accredited university; iconmobile will consider equivalent experience as a substitute for the education requirement
  • Minimum 5-7 years’ experience in project / product management required, including managing substantial ($1MM+) budgets.
  • At least 3 years’ experience at an agency (digital / creative agencies preferred)
  • Demonstrated experience using Agile / Waterfall methodologies is required
  • PMP, SCRUM Master, or CAPM certification is preferred
  • Experience with Jira, Confluence, or similar tools is required
  • Understand agency life 
  • Have strong creative problem-solving skills 
  • Are excited with client interactions 
  • Can relax, be easy going, and have a fun personality 
  • Are highly collaborative but able to work independently 
  • Have a passion for design and connected experiences 
About Us
At icon group we disrupt markets by redefining the established and creating the new. We enable smart interactions at home and beyond, creating experiences for today and tomorrow. And while experiences are what we provide, design is at the heart of what we do, fueled by our curiosity and the desire to deliver the best possible results. Our creative thinking is end to end, starting with insightful strategies and ideation that informs customer experience design. In parallel we validate technical feasibility and develop software and hardware prototypes. Our efforts are punctuated with future showcases or industrialized products at scale.

Our US Headquarters is located in beautiful Santa Monica, CA, but we remain close to our sister studios in Detroit, Berlin, and Shanghai. Our diverse team is made up of scrappy, passionate innovators who believe that user experience is just as much about joy as it is about ease. We are creators with an unquenchable curiosity and drive to turn business challenges into success stories. Our team is united in the company’s mission and engaged in its success. iconmobile believes in helping its employees thrive in their journeys as disruptors and groundbreakers.
Culture & Benefits
Continuous development is a key component of innovation and since our people are our greatest strength, we know how important it is to provide development opportunities. Additionally, with so much diversity in the work we do, it’s nearly impossible not to learn something new every day - whatever your role.

Everything we do at iconmobile aims to support our employees in their pursuits in and out of the office. With flexible working hours, ambitious and bright colleagues and an innovative international environment with diverse employees from every corner of the globe, we allow our employees the chance to define their own authentic work-life balance, challenge imaginations and help us stay innovative and forward thinking. As we work hard and we strive for excellence, we also do our best to make our employees feel happy – therefore we provide access to a host of discounts and deals for shopping and services and offer lots of company events and parties and competitive industry salaries

Equal opportunities at icon:

Icon Impact is proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. We support non-discriminatory, equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, genetic information, gender identity or expression, pregnancy, Veteran status, or any other protected characteristic outlined by federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, benefits, leaves of absence, compensation, and training. Hiring decisions are based solely on qualifications, merit, and business needs at the time.
About us

*All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability status, age, sexual orientation, gender identity and expression, marital status, citizenship, HIV/AIDS status or any other legally protected factor. Applicants for U.S. based positions are generally required to be eligible to work in the U.S. without the need for current or future sponsorship.  


Hello! Thank you for your interest in joining the icon group. We very much look forward to receiving your application and will be in touch shortly with next steps!
Please fill out the short questionnaire in order to submit your application.

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